Product Information

One Degreaser - What is it & where can I use it?

One Degreaser is our heavy-duty, ph neutral, concentrated cleaner designed to cut through grease, grime and stubborn everyday build-up.

It’s ideal for tougher cleaning jobs around the home, including kitchens and other hard, washable surfaces where grease and grime tend to accumulate. Use it for jobs such as benchtops, splashbacks, cupboards, cooktop surrounds and other general hard-surface cleaning.

Because it’s concentrated, it can be diluted to suit the cleaning task, giving you one versatile product for everything from everyday cleaning to heavier-duty jobs.

One Bathroom & Shower - What is it & where can I use it?

One Bathroom & Shower is our concentrated bathroom cleaner created specifically for tackling the build-up commonly found in showers and wet areas.

It’s designed for use across hard bathroom surfaces such as shower screens, tiles, basins, baths and other washable surfaces throughout the bathroom.

With an acidic formulation, it is particularly suited to bathroom and shower cleaning where mineral and soap-related build-up can occur.

One Multisurface & Floors - What is it & where can I use it?

One Floor & Multisurface is our versatile all-purpose cleaner designed to simplify everyday cleaning. Its ph neutral formula makes it suitable for a wide range of general cleaning applications when used as directed.

It can be used for cleaning floors as well as hard, washable surfaces throughout the home, making it a great everyday option for kitchens, living areas and general surface cleaning.

We created it to be a true all-rounder — one product you can reach for across multiple cleaning tasks rather than needing a different cleaner for every room.

What makes The One Range different?

Instead of filling your cupboard with a different product for every single job, we’ve focused on a small range of versatile, concentrated cleaning products that can handle the jobs you actually need them for.

The range combines professional-strength cleaning with simple dilution systems, giving you products that can be adjusted depending on the task — from everyday maintenance cleaning through to tougher grease, grime and bathroom build-up.

It’s a range built around simplicity, versatility and getting great results without overcomplicating your cleaning routine.

Are these products suitable for my kids & pets?

Yes — The One Range can be used in homes with children and pets when used, diluted and stored according to the directions on the label. Our products are all biodegradable, cruelty-free and septic safe.

How do I dilute each product?

Our products are concentrated, so a little goes a long way.

One Floor & Multi-surface:
For floors, dilute 15ml per 1l of water.

For general multi-surface cleaning and glass/ mirrors, add 25ml of concentrate per 500ml bottle.

One Bathroom & Shower:
50ml of concentrate per 500ml bottle.

One Degreaser:
50ml of concentrate per 500ml bottle.

Can I use One Bathroom & Shower on natural stone?

One Bathroom & Shower is not a pH neutral cleaner, meaning it is acidic. Acidic products can damage or etch some natural stone surfaces such as marble and limestone. This product is NOT suitable for natural stone, marble or terrazzo.

How long will a 1L last?

How long a 1L bottle lasts will depend on how often you clean, what you are cleaning and the dilution being used.

For example, at a dilution of 25 mL per 500 mL spray bottle, a 1L concentrate can make approximately 40 x 500 mL bottles of ready-to-use solution.

What is the difference between the 1L and 5L sizes?

There is no difference in the product itself — the only difference is the amount you receive.

The 1L size is ideal for everyday household use and for customers trying The One Range for the first time.

The 5L size is better suited to higher-volume users, professional cleaners or customers who want to stock up and reduce their cost per litre.

Where are your products manufactured?

The One Range products are proudly manufactured in Australia.

Our cleaning concentrates are made locally, giving us confidence in the quality and consistency of the products we supply.

Where can I find the Safety Data Sheets?

Safety Data Sheets are available for our products for customers who require detailed safety, handling and technical information.You can find them here.

General

Where do you ship?

We currently ship Australia wide! 

What happens if my order arrives damaged or leaking?

If your order arrives damaged, is leaking or if you have received the wrong product, please contact us at support@theonerange.com.au for assistance.

When will I get my order?

We will work quickly to ship your order within 2 business days. Once your order has shipped, you will receive an email with tracking information. Delivery times will vary depending on your location.

How much does shipping cost?

Shipping is calculated at checkout based on your order size, weight and delivery location.

You’ll be able to see the exact shipping cost before completing your purchase.

Can I change or cancel my order?

If you need to change or cancel your order, contact us as soon as possible.

We’ll do our best to help, however once an order has been packed or dispatched we may no longer be able to make changes or cancel it.